Need help with Pryzmr? We're here for you.
Email: support@pryzmr.app
We aim to respond within 1–2 business days.
How do I sign in?
Pryzmr uses Plex's official sign-in — tap "Sign In with Plex" and follow the code-based login flow at plex.tv/link. We never see your Plex password.
I'm a host — how do I get access during the beta?
New host accounts require a beta invite code during this early testing period. If you don't have one, reach out to us at the email above.
I'm a member/manager and can't log in.
Your server's host needs to have completed their own Pryzmr setup first. Ask them to sign in, then try again.
Is Pryzmr affiliated with Plex?
No — Pryzmr is an independent, unofficial companion app for Plex Media Server. It is not affiliated with or endorsed by Plex Inc.
Found something broken? Email us at support@pryzmr.app with a description of what happened and, if possible, a screenshot.